Service Uptime Guarantee in Hosting
All of our hosting plans include a 99.9% service uptime warranty. We can reach that goal by using a groundbreaking cloud hosting platform where each and every service (files, e-mails, databases, and so forth.) has its own set of web servers. We don't run everything on one machine as most companies do, so we have virtually wiped out the downtime of any service and even in peak times we can balance the load between machines for the greatest achievable performance of your internet websites. If one web server fails, the other ones within the cluster will take over in order to guarantee the continuous functioning of the sites. To prevent infrastructural difficulties, our hosting server facilities use powerful diesel backup generators and several independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a team of skilled administrators tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can just forget about any issues you may have experienced with other companies. Different to the vast majority of hosting providers, we do not handle everything on one server. As an alternative, each part of the hosting service, like the file storage, e-mails, databases, CP, statistics, etc., has its own clusters of web servers. If one machine fails, the others will take over, so your internet websites won't be affected. We use a revolutionary load-balancing platform that guarantees the optimal performance of both our servers and the internet websites accommodated on them. Several different Internet providers and diesel generators are our backup in case of an infrastructural problem, while a crew of experienced professionals, that's available 24/7, monitors the system in case of software difficulties. Using our Linux semi-dedicated hosting plans, your sites are going to be operational no matter what.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are created to avoid any possibility of hardware dysfunction and each part has been tested substantially. The integrity of your data is ensured through enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites shall be working practically without any disturbances. Our competent administrators will resolve instantly any software issue that may surface, so even if there is a problem with another VPS server account on the physical hosting server, your VPS will not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or when you reboot it, we can guarantee that it'll be accessible a minimum of 99.9% of the time. Your hosting server is going to be situated in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural challenges will affect the proper functioning of your internet sites at any time. Our expert group of system admins will make sure that if your server freezes for some reason, it will be restarted immediately. To avoid any possibility of equipment failures, we are going to give you a server with new and diligently tested hardware components to make sure that your websites are operational no matter what.