Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our team of service technicians will try their best to reply to your assistance enquiries in up to 1 hour. If, however, the difficulty you have stumbled upon requires aid from our Admin =Department,= we are going to forward the ticket to the administrator in charge and will submit a note to tell you.

  • Top quality support service

  • Qualified Technical Assistance Service

  • Our technical assistance staff will be on duty for you 24x7 to to handle all service request tickets that you send to us. We offer client assistance for all the packages that are pre–installed on your machine. These include our in–house produced Website Control Panel, the selected OS and the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that is provided free of charge in your virtual server, you’ll find an educational Help section, that includes everything you should know about managing your web pages and apps. We have incorporated a wide selection of how to articles and video courses that show the primary site administration tasks in an easy to comprehend form.