Website Migration

A: When your current web hosting provider can no longer fulfill the needs of your site, or if you go through continual downtime, or if you are forced to wait for hours for the tech support staff to reply to you, it may be smart to swap your provider, i.e. to transfer all the files for your sites as well as your databases from your present provider to your new provider. At NaijaWeb Hosting, we are aware that this can often be difficult and time–consuming. For this reason, we will accomplish all that for you at no cost!Our knowledgeable technical staff will move your site content from your current web hosting provider to us. Our techs have plenty of experience migrating websites and can handle anything – from a common WordPress weblog or Joomla^™ CMS–based site, to a highly elaborate, custom–built web application.

A: We try to implement all website migrations as quickly as possible. Still, we don’t have a fixed time frame for web site migrations. There are different elements that you need to consider – the sheer size of your site and the workload of our web site migration staff, etc. We constantly strive to carry out each migration within 48 hours. With smaller websites, our staff usually manages to finish in under 24 hours.

A: We don’t collect any information that is private. We’ll require, however, the login information for your current hosting account along with the name of the web site that you want to migrate.

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We’re committed to protecting the safety of the personal information collected from the customers. To accomplish that, we employ technical security measures to prevent the loss, the misuse, the alteration or the unauthorized leak of the private data under our control. The safety measures include, but are not limited to: physical, electronic and managerial methods to safeguard and secure the details that we accumulate online. When we ask customers to supply financial information (such as a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption method.

A: While we move your site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the transfer is finished, we’ll make certain that everything is working properly and that the integrity of your web content is not jeopardized before informing you that the migration is finished. Then we will explain to you how to move the domain over to your hosting account with us and how to change the DNS resource records.

A: Nope. We’ll never contact your web hosting provider about anything at all. They won’t be aware of the website migration either.

A: We can migrate your site from any hosting provider or any Linux–driven hosting platform on condition that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.