Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is trained to efficiently address all of our hosting plans customers’ issues and support requests. Via our ticket system, you are able to share your request and a support staff representative will likely return to you in only max one hour. In reality, practice shows that the typical resolution period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our crew of specialists will undoubtedly be on–line for you 24x7x365 to respond to all of your queries and to address any issue you will probably have. You are able to submit a help support ticket from your Website Control Panel or send us an e–mail at any time. Also, on business days, you’re able to call us or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel offers a detailed know–how base which is incorporated into all areas. In each area, you will find a Help control key which will load for you a group of step–by–step guides on how to work with a particular function or execute a specific action. In addition, we have crafted mini seminar video lessons to help you get a better idea of the Control Panel’s interface.